World Scientific-now publishers Series in Business > Global Sourcing of Services

Global Sourcing of Services

Shailendra C Jain Palvia, Long Island University, USA, Prashant Palvia, University of North Carolina, Greensborough, USA,
Published: 16 Nov 2016
© 2016 Shailendra C Jain Palvia and Prashant Palvia
Supply Chain Management
OutsourcingITOBPOKPOLabor ArbitrageSurrogate MotherhoodInsourcingOffshoringCloud SourcingCrowd SourcingSaaSTele-RadiologyJoint VentureMedical Tourism

Table of contents:
1. Conceptual and Research Frameworks
2. Client and Vendor Issues
3. Global Sourcing Life Cycle
4. Project Management, Risk Management, and Social Capital in Global Sourcing

Global Sourcing of Services

There are three stages to outsourcing: The first occurred at the dawn of industrial era in the 19th century, where mass production for consumption by many, became the norm and simple domestic means could not meet such demands. With the cost of labor soaring in developed countries, manufacturing of products started moving to countries like China to take advantage of labor arbitrage in the 1900s. This is the second stage of outsourcing.

This book addresses issues and challenges in the third stage of outsourcing whose focus is on movement of services at electronic speed, utilizing the Internet platform.

The book includes short essay questions, multiple choice questions, mini-cases at the end of most chapters and glossary of terms. It can also serve as a good reference book for practitioners.

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