Foundations and Trends® in Information Retrieval > Vol 15 > Issue 1

Search and Discovery in Personal Email Collections

Michael Bendersky, Google, USA, bemike@google.com , Xuanhui Wang, Google, USA, xuanhui@google.com , Marc Najork, Google, USA, najork@google.com , Donald Metzler, Google, USA, metzler@google.com
 
Suggested Citation
Michael Bendersky, Xuanhui Wang, Marc Najork and Donald Metzler (2021), "Search and Discovery in Personal Email Collections", Foundations and TrendsĀ® in Information Retrieval: Vol. 15: No. 1, pp 1-133. http://dx.doi.org/10.1561/1500000069

Publication Date: 06 Jul 2021
© 2021 Michael Bendersky, Xuanhui Wang, Marc Najork and Donald Metzler
 
Subjects
Assistive technologies,  Information visualization,  Privacy and social implications,  Applications of IR,  Collaborative filtering and recommender systems,  Information categorization and clustering,  Information extraction,  Natural language processing for IR,  Text mining,  Classification and prediction,  Clustering,  Evaluation,  Deep Learning,  Anonymity,  Artificial intelligence methods in security and privacy,  Big data analytics and privacy,  Privacy-preserving systems,  Content Management,  Memories for Life,  Privacy,  Search,  User Interfaces,  Web Services
 

Free Preview:

Download extract

Share

Download article
In this article:
1. Introduction
2. The Anatomy of an Email Search Engine
3. Search Interfaces
4. Mailbox Understanding
5. Query Understanding
6. Beyond Search: Intelligent Task Assistance
7. Managing and Learning from User Data
8. Open Research Challenges
9. Conclusions
Acknowledgements
References

Abstract

Email has been an essential communication medium for many years. As a result, the information accumulated in our mailboxes has become valuable for all of our personal and professional activities. For years, researchers have been developing interfaces, models and algorithms to facilitate search, discovery and organization of email data. In this survey, we attempt to bring together these diverse research directions, and provide both a historical background, as well as a comprehensive overview of the recent advances in the field. In particular, we lay out all the components needed in the design of a privacy-centric email search engine, including search interface, indexing, document and query understanding, retrieval, ranking and evaluation. We also go beyond search, presenting recent work on intelligent task assistance in email. Finally, we discuss some emerging trends and future directions in email search and discovery research.

DOI:10.1561/1500000069
ISBN: 978-1-68083-838-1
148 pp. $95.00
Buy book (pb)
 
ISBN: 978-1-68083-839-8
148 pp. $140.00
Buy E-book (.pdf)
Table of contents:
1. Introduction
2. The Anatomy of an Email Search Engine
3. Search Interfaces
4. Mailbox Understanding
5. Query Understanding
6. Beyond Search: Intelligent Task Assistance
7. Managing and Learning from User Data
8. Open Research Challenges
9. Conclusions
Acknowledgements
References

Search and Discovery in Personal Email Collections

Email has been an essential communication medium for many years and the information accumulated in our mailboxes has become valuable for all of our personal and professional activities. As our mailboxes grow, so does the need for the development of new effective approaches to information finding in this repository. For years, researchers have been developing interfaces, models and algorithms to facilitate search, discovery and organization of email data. In this survey, the authors bring together these diverse research directions by providing both a historical background as well as a comprehensive overview of the recent advances in the field. In particular, they lay out all the components needed in the design of a privacy-centric email search engine. They also go beyond search, presenting recent work on intelligent task assistance in email. Finally, they discuss some emerging trends and future directions in email search and discovery research.

 
INR-069