Foundations and Trends® in Information Systems > Vol 4 > Issue 2

A Review of Personality in Human–Robot Interactions

Lionel P. Robert Jr., School of Information, Robotics Institute, University of Michigan, USA, lprobert@umich.edu Rasha Alahmad, School of Information, University of Michigan, USA, rashama@umich.edu Connor Esterwood, School of Information, University of Michigan, USA, cte@umich.edu Sangmi Kim, School of Information, University of Michigan, USA, sangmik@umich.edu Sangseok You, HEC Paris, Jouy-en-Josas, France, you@hec.fr Qiaoning Zhang, School of Information, University of Michigan, USA, qiaoning@umich.edu
 
Suggested Citation
Lionel P. Robert Jr., Rasha Alahmad, Connor Esterwood, Sangmi Kim, Sangseok You and Qiaoning Zhang (2020), "A Review of Personality in Human–Robot Interactions", Foundations and Trends® in Information Systems: Vol. 4: No. 2, pp 107-212. http://dx.doi.org/10.1561/2900000018

Publication Date: 08 Apr 2020
© 2020 Lionel P. Robert Jr, Rasha Alahmad, Connor Esterwood, Sangmi Kim, Sangseok You, and Qiaoning Zhang
 
Subjects
Human-Robot Interaction,  Artificial Intelligence in Robotics,  Assistive technologies,  Computer Supported Cooperative Work
 

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In this article:
1. Introduction
2. Literature Search
3. Thrust Area 1: Human Personality and Human–Robot Interaction
4. Thrust Area 2: Robot Personality and Human–Robot Interaction
5. Thrust Area 3: Robot and Human Personality Similarities and Differences
6. Thrust Area 4: Factors Impacting Robot Personality
7. Major Findings and A Way Forward
References

Abstract

Personality has been identified as a vital factor in understanding the quality of human–robot interactions. Despite this the research in this area remains fragmented and lacks a coherent framework. This makes it difficult to understand what we know and identify what we do not. As a result, our knowledge of personality in human–robot interactions has not kept pace with the deployment of robots in organizations or in our broader society. To address this shortcoming, this paper reviews 83 articles and 84 separate studies to assess the current state of human–robot personality research. This review: (1) highlights major thematic research areas, (2) identifies gaps in the literature, (3) derives and presents major conclusions from the literature and (4) offers guidance for future research.

DOI:10.1561/2900000018
ISBN: 978-1-68083-662-2
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Table of contents:
1. Introduction
2. Literature Search
3. Thrust Area 1: Human Personality and Human–Robot Interaction
4. Thrust Area 2: Robot Personality and Human–Robot Interaction
5. Thrust Area 3: Robot and Human Personality Similarities and Differences
6. Thrust Area 4: Factors Impacting Robot Personality
7. Major Findings and A Way Forward
References

A Review of Personality in Human–Robot Interactions

A Review of Personality in Human-Robot Interactions reviews the literature on personality and embodied physical action (EPA) robots. This monograph investigates the current state of human-robot personality research, discusses the unique role of personality in human-robot research, and offers guidance for future research.

A Review of Personality in Human-Robot Interactions offers several contributions to the literature. First, it presents a conceptual integrated model of the literature on personality in human-robot literature. Second, it highlights four thrust areas in the literature. These areas include: (1) Human Personality and HRI, (2) Robot Personality and HRI, (3) Robot Personality and HRI, and (4) Factors Impacting Robot Personality. Third, it derives and presents major insights from the literature. Finally, it identifies gaps in the literature that need to be addressed.

After the introduction, Section 2 presents the relevant literature including the inclusion and exclusion criteria for articles. Section 3 presents and discusses Thrust Area 1: Human Personality and HRI. In sections 4, 5, and 6, a similar discussion takes place for Thrust Area 2: Robot Personality and HRI, Thrust Area 3: Robot Personality and HRI, and Thrust Area 4: Factors Impacting Robot Personality, respectively. Section 7 follows with a discussion on the way forward, focusing on the opportunities for personality research in human‒robot interaction.

 
ISY-018