Cultural Research in the Production and Operations Management Field
By Richard Metters, Texas A&M University, USA, rmetters@tamu.edu | Donna Marshall, University College Dublin, Ireland | Mark Pagell, University College Dublin, Ireland
Abstract
We summarize and categorize Operations Management (OM) research on two inter-related types of “culture”: exogenous, or national culture and endogenous, or organizational culture. OM cultural research is far less than one percent of total OM research. We posit that of that small amount, much of OM cultural research is based on numerical approaches that have questionable validity. Qualitative work is highlighted. In addition to being a guide for research, this article is meant to provide substantive examples for teaching the importance of culture in OM.
Cultural Research in the Production and Operations Management Field
Cultural Research in Production and Operations Management explores the operations management literature in national culture and organizational culture and points the way for increasing the breadth of the OM field by incorporating this perspective. In addition to being a guide for research, this monograph provides substantive examples for teaching the importance of culture in OM.
